Refund Policy

Refund & Cancellation PolicyLast Updated: May 14, 2026Thank you for choosing our services. By purchasing products or services through our website, you agree to the terms outlined in this Refund & Cancellation Policy.1. Service NatureOur company provides digital and/or online services that may begin processing immediately after payment is received. Due to the nature of these services, all refund requests are reviewed carefully to prevent abuse, fraud, and unauthorized disputes.2. 30-Day Refund EligibilityCustomers may request a refund within 30 days of the original transaction date under eligible circumstances, including:Service was not delivered as agreedDuplicate payment or billing errorTechnical failure directly caused by our systemOrder canceled before processing or fulfillment beganRefund approvals are granted at the sole discretion of our billing department after review of the account, order history, and service usage.3. Non-Refundable ServicesThe following are non-refundable:Successfully delivered digital servicesServices already rendered, processed, or completedMonthly recurring subscription fees after renewalAdministrative, setup, gateway, or processing feesOrders involving customer misuse, policy violations, or fraudulent activityCustom or personalized services4. Subscription BillingCertain services may operate on recurring billing cycles. By purchasing a subscription, you authorize recurring charges until canceled.Customers are responsible for canceling services before the next billing date to avoid future charges.5. Disputes & ChargebacksCustomers agree to contact our support department before initiating a dispute or chargeback with their bank or payment provider.Filing false, abusive, or fraudulent chargebacks may result in:Immediate suspension of servicesPermanent account terminationSubmission of supporting billing records to payment processors and financial institutionsWe reserve the right to challenge and dispute any chargeback with supporting evidence, including IP logs, transaction records, customer communications, and proof of service delivery.6. Refund Processing TimeApproved refunds are generally processed within 5–10 business days, depending on the customer’s bank or payment provider.7. Fraud PreventionTo protect against unauthorized transactions and fraud, we may request identity verification, billing verification, or additional documentation before approving refunds or processing certain orders.8. Policy AcceptanceBy using our website and purchasing our services, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy.9. Contact InformationFor billing support, cancellation requests, or refund inquiries, please contact our customer support team: Telelink Solutions
Address: 600 Walnut St Mifflinburg, PA 17844
Email: info@telelinksolutions.com
Phone: (929) 268-9786